Orders are usually processed within 1–3 business days.

Orders are dispatched within 3 business days.

You may request cancellation before dispatch by contacting support@ryquri.com. After dispatch, cancellation cannot be guaranteed.

You may request an address change before dispatch. Once the carrier has received the parcel, a change cannot be guaranteed and may depend on the carrier.

Card payments are processed through Stripe.

Visa, Mastercard, American Express, JCB, Discover and Diners Club are the primary card brands shown. Additional methods may be available where displayed on the Payment or Checkout page.

Displayed product prices include applicable tax according to the website’s pricing configuration. Customs or import charges, where applicable, are separate.

Standard shipping is 6$ when the order does not meet the free-shipping minimum. Standard shipping is free from 50.

Estimated transit time is 7–15 business days after dispatch. This is an estimate rather than a guaranteed arrival date.

Yes. All orders include shipment tracking. Tracking details are provided after dispatch when the tracking data becomes available.

DHL, UPS, FedEx, USPS or YunExpress may be used. The carrier for a particular order may depend on destination, route and operational arrangements.

Contact support@ryquri.com. We review tracking and investigate with the relevant carrier. If the parcel is confirmed lost, we will offer a reshipment or refund.

For products covered by the ordinary return policy, contact support@ryquri.com within 14 calendar days after receipt to register the return.

For a normal non-defective return, the customer pays the return shipping cost.

Where the issue is the merchant’s responsibility, the merchant pays the applicable return shipping cost.

No. We do not charge a restocking fee.

Where EU distance-selling rules apply, consumers generally have a 14-day statutory right of withdrawal from receipt without giving a reason. Mandatory statutory consumer rights remain unaffected.

Our internal target is to process approved refunds within 7 business days after returned goods are received and the necessary review is completed. This target does not replace any mandatory statutory refund deadline.

Approved refunds are generally returned to the original payment method.

Where required by applicable EU consumer law, the standard original delivery cost is refunded. Any extra amount paid for a more expensive delivery option may be excluded to the extent permitted by law.

Yes. Direct exchanges are supported.

For a non-defective exchange such as size or preference, the customer pays both the return shipping cost and the replacement-item shipping cost.

For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return and replacement shipping costs.

The general guide covers S, M, L, XL and XXL. Product-specific size information shown on an individual product page takes priority.

For privacy, cookies, consent or data-protection requests, contact privacy@ryquri.com.

No. Do not send your full card number, CVV/CVC, PIN or other card security code through ordinary customer-service email.

For orders, shipping, returns, refunds, exchanges, sizing, payment or general support, contact support@ryquri.com. Business hours: Monday-Friday, 09:00-18:00.